When does a complaint inspection occur?

A complaint inspection occurs after an employee files a formal complaint with the Occupational Safety and Health Administration (OSHA). This type of inspection is specifically initiated in response to concerns raised by employees regarding unsafe working conditions or practices. The process begins when an employee either submits a complaint to OSHA or contacts the agency to report potentially hazardous conditions.

The importance of this type of inspection lies in its focus on addressing specific issues that have been identified by workers, allowing OSHA to investigate and take necessary actions to ensure workplace safety. It differs from other types of inspections that may be conducted randomly or as part of a broader audit initiative. Complaints can cover a variety of issues, including unsafe equipment, exposure to hazardous substances, or failure to comply with safety regulations, making it a critical mechanism for worker protection.